Frequently Asked Questions
Everything you need to know about shopping with Mayven.
How do I determine my size for Mayven apparel?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite garments at home to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free of charge, while returns for a refund may incur a small shipping fee.
When can I expect my order to arrive?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What payment methods do you accept?
Mayven accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Mayven garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions printed on the inner label. Generally, washing in cold water and air drying is best for longevity.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.